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The 40-page booklet(PDF):
A series of two-page information sheets(PDF):
Meeting the Workplace Productivity Challenge : Overview
Building Leadership and Management Capability
Encouraging Innovation and the Use of Technology
Investing in People and Skills
Networking and Collaborating
Measuring What Matters
Union Involvement in the Workplace
Improving Workplace Productivity in the Public Sector
In this 8-page leaflet, delegates talk about how they see their role and describe some of their key tasks and how they go about them.
Delegates – the Heart of the Union
Recruitment is one of the most important ways delegates can build and strengthen the union in their workplace.
Tips on Recruitment
An overview of how the union works and the role of the delegate: PSA Delegate's Handbook.
Workplace Delegate Form
Delegate nomination form
Preventing and Dealing with Bullying Handbook
This handbook is designed to give you, the delegate, the knowledge to effectively represent a member through a disciplinary investigation.
Delegates Handbook on Disciplinary Issues
A questionnaire to help you understand how you deal with conflict. It is not scientific but gives an indication of preferences.
Conflict Style Questionnaire
Māori Enterprise Delegate Guide
Print your own or order by email. When ordering, please include your postal address and number of copies required.
To order: email firstname.lastname@example.org
You can read all about our holiday homes and membership benefits over at this page.
Alternatively, an information pack for holiday homes and membership benefits is available on request.
To order: email email@example.com